About sold.supply
sold.supply is the online storefront of Sole City Inc, an independent
sneaker and apparel reseller based in Moonachie, New Jersey.
We are an independent reseller. Sole City Inc is not an authorized dealer of, and is
not affiliated with, sponsored by or endorsed by, any of the brands sold on this site. All brand
names, logos and product names are the trademarks of their respective owners and are used only to
describe the goods we sell. Every item we ship is genuine, and we stand behind that with our
authenticity guarantee.
Who runs this store
Our track record
The website is new; the business behind it is not. Our eBay store has been selling since
2014 and holds a 99.6% positive feedback
rating across a feedback score of 1,400+. You can
check that record yourself,
and we would rather you did than take our word for it. Counting every marketplace we sell on, we
have fulfilled over 300,000 orders.
How this works
- We list what we can source. Some items are in our own New Jersey warehouse; others we buy
from established retailers and distributors when you order. That is how the catalogue reaches
149,000+ styles, and why sizes other shops have sold out of are often still here.
- Stock is refreshed from our suppliers several times a day. In the rare case an item sells out
between your order and our purchase, we cancel and refund you in full straight away — we
will not leave you waiting on something we cannot get.
- Every order is inspected by hand before it ships and leaves with our
sold.supply authenticity tag attached. Nothing ships unchecked — see our
authenticity guarantee.
- Orders ship from New Jersey. Standard delivery is free within the United States; see
shipping for timing.
- If it is not right, send it back within 14 days for a
full refund to your original payment method. We pay the return label. Details on
returns & exchanges.
Payment and security
Checkout is handled by Stripe, one of the largest payment processors in the world. Your
card details go directly to Stripe over an encrypted connection — they are never sent to, seen by,
or stored on our servers. The whole site runs over HTTPS.
Questions before you buy?
Email customerservice@sold.supply or use the
contact form. If you are asking about an order you already placed, include
the order number and we can look it up straight away — you can also
check your order status yourself at any time.